Boasting a diverse population and the famous Silicon Valley, the state of California is home to cutting-edge technologies and innovations. Health care is no exception, as this sector continues to grow and expand to ensure that coverage is accessible for all.
With more healthcare providers emerging, the number of medical billing companies in California has also been increasing. California, in particular, has the highest number of employed billers due to the demand.
Medical billing can be particularly challenging, especially with all the rules and regulations you have to follow. Entrusting your billing services to the right partner will go a long way, but before selecting a company, you should consider a few things.
Reputation and Experience
Look out for reviews from medical companies or other healthcare providers to evaluate different billing companies. Spending extra time doing this will be worth it in the long run because you are entrusting the company with confidential patient information. One thing you can look out for is whether the billing company is compliant with the Health Insurance Portability and Accountability Act (HIPAA).
When looking for a billing partner, you also want to look at their experience. Crucial information includes the length of time they have been in business and the reviews from past clients. Generally, you want to look for companies that have been able to build a name and have maintained credibility over the years.
Knowledge and Expertise
One of the most significant benefits of hiring medical billing companies in California is an increased workforce efficiency due to the reduction in errors when filing claims. Thus, you should find companies that are knowledgeable about medical coding and billing, and always up-to-date with the latest policies. Specifically, companies that are proficient in the International Classification of Disease will help ensure a steady flow of filed claims.
If you specialize in particular areas, then you can take the extra step by requesting proof of expertise in specialty from the billing company. Different specialties require different ways of coding, so it will be best to partner with a company that is aware of your specialties’ regulations for coding, documentation, billing, and others.
To ensure an increase in cash flow, you have to find a billing company that is easy to communicate with and follows strict deadlines. Lack of responsiveness will render the company’s benefits useless as it will disadvantage you, the insurance company, and your patients. Failure to meet deadlines will also cause unwanted delays, which might jeopardize the reputation of your organization.
Security and Transparency
In choosing a medical billing company, security will be one of the most crucial factors to consider. When you outsource billing services, you will be entrusting your partner with confidential and financial patient information. Thus, you can ask about the security systems of potential companies and make sure they comply with HIPAA and Healthcare Common procedure Coding System (HCPCS).
In line with security, you must also find a partner that will agree to be transparent with you. Transparency means that you will also receive a copy of successfully filed claims or rejected claims so you can monitor the financial status of your organization.
While you want to be able to find the best price for your billing company, you must focus more on the overall value you receive. As a result, you should not solely look at the rates charged by a company. At times, reputable billers may charge a premium for their expertise and experience in the field, which is highly sought after.